Visitor Info & Services

At Highpoint, our aim is to ensure you have a comfortable and convenient shopping experience. Our friendly customer service representatives are on hand seven days a week to offer our customers with a range of services including:

  • Find the store you're looking for
  • Purchase Highpoint Gift Cards
  • Community information and services
  • Free wheelchair, motorised scooter and stroller hire
  • Lost and found property
  • Public transport information
For more information regarding our range of customer services, please visit our Customer Service Centre, conveniently located on Level 3 near Glassons or please contact us.

Parent's Rooms

Highpoint’s Parent's Rooms are conveniently located in the following locations:

  • Level 1 – Between Hoyts and Playtime
  • Level 2 – Between Sweet Box and Bank West
  • Level 2 – Atrium Food Court toilets
  • Level 2 – Toilets between Cocolatte and Vodafone
  • Level 2 – Toilets opposite Homelane entrance
  • Level 3 – Between Witchery and kikki.K
  • Level 3 – Toilets between Oroton and Mirage
  • Level 3 – Toilets opposite Big W
  • Level 3 – Riverbank Food Court toilets
Catering for guardians and carers, these Parent's Rooms are equipped with microwave ovens, play areas, nappy dispensers and private feeding spaces.

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