"In the West we get every different customer. They are more than willing to have a conversation with you… they want to know that we are a family business and take comfort in that. Mum’s the customer service relations officer, she loves to talk with everyone; people leave the Deli happy and with a smile".
The biggest life lesson they've learned so far?
Having been a part of Highpoint for the last 4 years, the family's priorities are simple - quality, customer service, and passion.
"Mum's very much a perfectionist, she wouldn't sell anything to anyone that she wouldn't eat herself. Our goal is to offer everyone a homemade difference, to pass on to customers what we would cook at home".