Read more about the actions we've taken to provide a safe and clean environment.
At Highpoint, we continue to implement a range of safety measures as part of our ongoing day to day management of the centre, for the safety and comfort of our customers, staff, and team.
Read on below to find out more, so you can continue to shop safe while visiting.
Please remember to stay at home if you are exhibiting any signs of COVID-19 or are feeling generally unwell. For all the latest information and advice on COVID-19, please visit the Department of Health & Human Services.
Thank you for visiting Highpoint.
You are welcome to wear a face mask when shopping at Highpoint.
Complimentary face masks are available from our Customer Service Desk on Level 3.
We have increased cleaning in high traffic areas by specialty COVID trained sanitisation staff. They are working hard to provide a safe and clean environment for our customers. The centre continues to undergo a deep clean every evening after trade for the benefit of all customers, staff and team.
Frequently touched surfaces (eg. hand rails/ lift buttons), food courts, and entrances/ exits are sanitised several times throughout the day with alcohol based sanitiser and disposable paper towels. In addition to this, high frequency visits have been implemented to ensure toilet amenities are cleaned and maintained for public health and safety with additional cleaning processes such as sanitised stream cleaning and floor cleaning using hospital grade disinfectant.
We encourage all customers to regularly hand sanitise throughout your visit while shopping at Highpoint. You’ll find free hand sanitiser stations at major entry points, near food precincts, at our Customer Service Desk and close to bathrooms. These are filled several times a day with alcohol-based hand sanitiser available for your use.