Safety Measures

You must wear a face mask while visiting Highpoint unless a lawful exemption applies.

For additional information please read our FAQ’s on Face Masks or visit the Department of Health & Human Services for detailed information.  

Look out for helpful signage that will guide your journey through Highpoint. Taking note of the signs will help you safely navigate the centre, remember to maintain social distance, and inform you of store capacity limits.

Keep in mind some stores have limited capacity which may result in queues.

We have increased cleaning in high traffic areas by specialty COVID trained sanitisation staff. They are working hard to provide a safe and clean environment for our customers.

Frequently touched surfaces (eg. hand rails/ lift buttons), food courts, and entrances/ exits are sanitised several times throughout the day with alcohol based sanitiser and disposable paper towels. In addition to this, high frequency visits have been implemented to ensure toilet amenities are cleaned and maintained for public health and safety with additional cleaning processes such as sanitised stream cleaning and floor cleaning using hospital grade disinfected.

You’ll find free hand sanitiser stations at major entry points, near food precincts, and close to bathrooms. These are filled several times a day with alcohol-based hand sanitiser.