Wearing A Face Mask

Yes. To ensure the safety of those who come through our doors, and to help stop the spread of Covid-19, it is mandatory for all Highpoint customers and staff to wear a Face Mask unless a lawful exemption applies. 

Face masks are no longer mandatory when you are outdoors, if you can stay 1.5 metres away from people that you don’t live with. 

You must wear a fitted face mask covering your nose and mouth when you are leaving your home, unless you have a lawful reason for not doing so.

As restrictions ease and movement increases, the effectiveness of a face mask is even more important.
Wearing a face mask helps keep you and others safe, and will help us reach COVID Normal. Coronavirus (COVID-19) is spread from close contact with a person with coronavirus (COVID-19). Face masks help stop droplets spreading when someone speaks, laughs, coughs, or sneezes, including someone who has coronavirus (COVID-19) but feels well.

The best way to protect other people against coronavirus (COVID-19) is keeping 1.5 metres apart, wash your hands often, and cough or sneeze into your elbow or tissue. Face masks are an additional protective physical barrier to protect you and your loved ones.

For more information please visit the Department of Health & Human Services Website. 

Yes, it is mandatory for all Highpoint staff members to wear a Face Mask unless a lawful exemption applies. 

You may temporarily remove your Face Mask for the following reasons; 
 

• While eating or drinking.
• To take medication.
• While in a financial institution or bank.
• During an emergency, or if requested to by Security. 
• While communicating with hearing impared members of the community. 

We do ask that you keep your Face Mask on at all other times. 

If you have lawful exemption you still need to follow safe shopping practices including social distancing.

You can choose to wear a face shielf on it's own (if you have a lawful exemption which excludes you from wearing a fitted Face Mask) to provide an extra level of protection for yourself and others.