Services and Facilities

Guest Services

Creating an enjoyable experience for you and your family is our number one priority at Highpoint. We aim to make shopping fun and convenient, which is why our friendly and helpful Customer Service Representatives are always on hand seven days a week to assist you with your enquiries. A few of the services they can help you with include: 

  • Store location assistance
  • Purchasing Highpoint Gift Cards
  • Community information and services
  • Free wheelchair and motorised scooter hire
  • Lost and found property
  • Public transport information 

For more information regarding our range of guest services, please visit our Customer Service Desk, conveniently located on Level 3, or contact us on 03 9319 3344.

Located on Level 3
Phone number: 03 9319 3325



Availability of Wifi Services

Keeping in touch with your friends, family and the rest of the world at Highpoint is easy! The centre’s free Wi-Fi service lets you connect on the go, by simply entering your e-mail address during the login process.

Gift Cards

The perfect gift for everyone, for any occasion. The Highpoint Gift Card is available online or at the Customer Service Desk. They can also be purchased at any of our gift card kiosks throughout the centre.
The Highpoint Gift Card is redeemable at all Highpoint stores that accept EFTPOS.

Medical & Dentistry

Taking care of your health is important, which is why we are pleased to have Ultimate Health Care located within Highpoint, near the Centre Management Office on Level 4. The clinic provides all aspects of family medicine including women and children’s health care, specialists, pathology, podiatry, allergy testing and more.
If you would like to make an appointment, please call 9317 7000.